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Insurance Information


Kaiser members can take advantage of online visits, in which members can receive personalized guidance, with prescriptions if necessary, seven days per week, 7 a.m. to 9 p.m. To access an e-visit, log in to your online Kaiser member account accessible at  For all Kaiser Permanente plans, cost sharing (deductibles, copayments and coinsurance) will be reduced to zero dollars for medically necessary screening and testing for COVID-19 including the visit, associated lab testing, and radiology services in a plan hospital, emergency or urgent care setting, or medical office. If a member is diagnosed with COVID-19, all treatment including but not limited to hospital, transportation and pharmacy services will be covered in accordance with the terms and conditions set forth in the coverage document for the member’s health plan.


Anthem has also announced that copays, coinsurance and deductibles will be waived for coronavirus testing. With LiveHealth Online, you don’t have to schedule an appointment, drive to the doctor’s office, and then wait for your appointment. Doctors can answer questions, make a diagnosis, and even prescribe basic medications when needed. Just enroll for free at or on the app. 

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